Preparing for the first visit

The first meeting is for getting to know each other. We talk about what brings you here, your expectations and your background, and decide together whether working together feels right.

When working with children, the first meeting is usually with the parents only; meeting your child is the next step.

• Explain briefly and calmly beforehand: “We’re going to meet someone who talks about feelings and plays games.”
• Make clear it isn’t a punishment, but a way to find ways to feel better together.
• Avoid comparisons that might worry them, like “doctor” or “injections”.
• Welcome their questions with curiosity; say you’ll ask about anything you don’t know together.
• Choose a time when they aren’t tired or hungry; they can bring a small favourite toy.

Involving your teenager in the decision and talking about confidentiality helps them start with trust.

• Note the situations that worry you most and how long they have been going on.
• Bring school reports or developmental and health information if you have them.
• If possible, come together as parents.

• Choose a quiet room where you can speak freely.
• Test your internet connection, camera and headphones beforehand.
• Turn off notifications and be ready a few minutes early.